- About Us -
About Central Maitland Medical Centre
Our General Practitioners
Dr Alan White, MBBS
Dr White is the principal of our practice. After graduating from Sydney University in 1971, he practised at Singleton for two decades. In 1996, he took over Central Maitland Medical Centre. In addition to treating general patient needs, Dr White has a special interest in diabetes and hypertension.
Now working on Tuesdays
Dr Khurram Waris, FRACGP, DCH, FAMAC-1
Dr Waris has been with Central Maitland Medical Centre since 2015. He has over a decade of experience in adult and geriatric medicine as well as women’s health and sexual health. In addition to providing a full slate of treatments for adults (including skin checks), Dr Waris also holds a diploma in children’s health.
Now Offering Acupuncture
Our Nurses
Registered Nurses
Jose Abrahams
Kim Newstead
Bec Bridgwater
Our registered nurses are the best source for patient education, helping patients learn more about diabetes, asthma, wound care and lifestyle issues. They also provide immunisations. We ensure there is a registered nurse at our practice every day.
Additional Medical Professionals
Our Staff
Practice Manager
Michelle Glover
Reception Staff
Catherine, Nik, Lee & Kalpana
Appointments, phone consults are available for patients who have attended the practice within the last 12 months. Please ask reception staff if you would like to have a phone appointment.
We do not use electronic messaging as a form of communication with our patients.
We do use SMS reminders of appointments.
We are proud to have such a friendly staff at our office. Feel free to ask them any of your questions. They are always happy to answer.
At CMMC we still require masks and social distancing if you are unwell with respiratory symptoms.
Payment Methods
General Policies
We accept Veterans’ Affairs cards.
We offer discounts to pensioners and Health Card holders, as long as the account is paid in full at the time of consultation.
If you are having a longer and more complicated consultation, we may charge a higher fee. However, the gap remains the same.
We accept MasterCard and Visa. Eftpos is also available.
If you have any difficulties paying your fees, please alert our reception staff.
Other Policies
Repeat Prescriptions
We do not believe that it is in the best interests of your health to issue repeat prescriptions and referrals without seeing you. Please ensure that all your prescriptions and referrals are up to date when consulting your doctor. There is a charge for repeat prescriptions that are requested without a doctor’s consultation.
Results of Tests & Procedures
You are requested to ring the surgery to obtain results of any tests that have been organised for you. If results are abnormal, your doctor will require to you to make an appointment to enable these to be discussed with you. The practice actively encourages patients to discuss with their doctor the purpose, importance, benefits and risks associated with their care.
Reminder System
Because our practice is committed to
preventive care, we encourage all patients to sign up for our reminder system. Your doctor will request your permission to be included in the system when you have your appointment.
Once you’re in the system, we may issue reminder notices for preventive health services appropriate to your care at the appropriate times. If you wish to leave this system at any time, simply let your doctor or the reception staff know.
Privacy
Your medical records is a confidential document. It is the policy of this practice to maintain security of personal health information at all times to ensure that this information is only available to authorised members of staff.
A separate information brochure is available detailing the strict confidentiality requirements practiced by all of our staff.
At times patients may need to be referred to a Medical Specialist and if necessary patient health information is transmitted via an encrypted secure messaging format including a copy of the patient's current health summary.
Acessing your medical records
You have the right to access health information about yourself that we hold in our medical records.
Please speak to your doctor or to the reception staff if you would like to avail yourself of this information.
Patient Feedback
From time to time we may ask you to complete a confidential practice questionnaire to survey your views about the practice and services provided. We invite comments and suggestions about any aspect of our service to you.
Please feel free to talk to the receptionist or doctor, about any problems you have with the service we provide for you.
We believe that any problems are best dealt within the practice. We would like to know if you are concerned about any aspect of our service. However, if you feel there is a problem you may wish to take up outside our practice, you may prefer to contact the NSW Government Centre for handling complaints at:
Health Care Complaints Commission
Address: Locked Mail Bag 18 Strawberry Hills NSW 2012
Phone:
1800 043 159
(Toll free in NSW)
Fax: (02) 9281 4585
Email:
hccc@hccc.nsw.gov.au
Website:
www.hcc.nsw.gov.au
For our appointments, home visits, and walk-in policies, please see our Contact Us
page.
We do not use electronic messaging as a form of communication with our patients.
We do use SMS reminders of appointments.
